January 27, 2017
Looking for the best plumber in town?
As you start comparing different contractors, consider these 4 tips:
In this article, we’ll go into more detail about each of these tips.
Let’s start with the first tip: making sure the plumber is following legal regulations.
High customer service ratings mean you’re more likely to have a good experience when you hire a particular company.
How to check if a company has good customer service: Visit sites like Yelp, Facebook and BBB (Better Business Bureau) to look at customer reviews and gauge customer satisfaction.
At Plumbline, we make customer service our highest priority. We have many customers who can vouch for our quality service.
The first thing you’ll want to check when you look into a plumbing company is to make sure it’s licensed to practice in your state. A few states don’t call for this, but here in Colorado, plumbers must be licensed.
You’ll also want to make sure your plumber is insured. This will protect both you and the plumber in case of an injury or accident.
How to see if a Denver plumber is licensed and insured: Visit http://www.denvergov.org/contractorlicenses and enter the company’s name in the search bar. You’ll see a list of professional licenses this company has in Denver. If you see “License Type: Plbg A” you’ll know they can practice plumbing.
Before the company starts any work, ask them to provide written proof of insurance. The last thing you want is someone who isn’t experienced or insured working in your home!
Plumbline plumbing specialists are insured and licensed in the state of Colorado to practice plumbing. We’d be happy to show you our license and proof of insurance.
How long has the plumbing company been in business?
Usually, it’s a good sign if the company has been around for a long time. This means they likely have experienced plumbers who’ve seen most household plumbing issues, so they can expertly diagnose and fix your issue.
Another sign of a successful business is if the company offers money-back guarantees on their services. A company that’s been around for a long time can keep good on their promises and warranties.
How to learn about a company’s history: Visit the company’s website. Usually you’ll see an “About Us” section where you can see how long the company’s been in business. Keep an eye out for any service guarantees as well. You can also check out their blog to get a feel for their expertise and knowledge.
Plumbline has been around since 1998, and we’ve helped thousands of families with their plumbing needs in the Denver area. We also guarantee 100% satisfaction—or we’ll make it right.
One sure-fire sign of a good plumber is how they give you a project estimate. Are they quick to quote you an estimated price on the phone, or do they insist on sending someone to your home to see the problem up close?
You’ll want a plumber that does the latter. The only way to quote an accurate price estimate is to see the plumbing problem in person.
Be wary of companies that give you a quick quote over the phone. Likely, their prices will initially be lower but will raise once they actually start working on the project. It’s OK to give a price range over the phone, but because there are many factors that affect plumbing repairs, you have to have a professional see the problem in person.
How to find this out: Call the company with your plumbing problem, even if it’s small. A plumbing contractor that’s concerned with quality and honest work won’t give you a quote over the phone. Instead, they’ll schedule someone to visit you as soon as possible to diagnose the problem and then give an accurate estimate.
For your convenience, you can request an appointment in one of two ways: