Plumbers, HVAC Technicians, and Electricians in Englewood, CO
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Customer story in Englewood
Do I actually need a new furnace?
One contractor told our customer that he needed a new heat exchanger. Not true!
Rich, an Englewood homeowner, wanted a second opinion on a new furnace. One contractor told Rich that the heat exchanger (the heart of a furnace) was bad. Rich wanted to make sure this was actually true, so he called us.
Jerry, one of our furnace technicians, checked the primary and secondary heat exchangers and discovered that they were good. He also checked the ductwork, motors, filters, ignitor, flame sensor, burners, gas valve, gas pressures, pressure switch. Everything was working just fine.
Saved us a $5000 dollar ride the other company tried to take us on
Rich Z. from Englewood, CO
Plumbline Services, specifically Jerry Ramsey...are awesome. We're in the process of selling a home. We had an unscrupulous HVAC guy try to take advantage of the situation. We were told our furnace was under recall, could not be certified, and needed to be completely replaced to the tune of $5000. I checked with the manufacturer and scheduled an appointment with plumbline for a second opinion. I told Jerry the story. He said it was NOT a recall and that the manufacturer had increased warranty coverage as a result of the issues. He inspected the furnace, put it back together since it was left in pieces by the other guy, and verified everything was in good working order. He certified the furnace and saved us a $5000 dollar ride the other company tried to take us on. We've used plumbline in the past, we won't use anyone else in the future. Jerry was polite and professional and had a great conversation with me while he worked. You can't ask for more. Thanks Jerry!.Rich Z. from Englewood, CO